All orders of in stock items are processed and shipped upon receipt. You will be notified of any items that are not in stock for shipment; this may be either Back-Ordered or Discontinued, etc . Normal processing time is 1-3 business days and delivery via UPS is generally 1-6 business days depending on your delivery address. Transit times may be calculated by visiting www.UPS.com and entering an originating zip code of 90248. Regular shipping rates are calculated based on the weight of all items, and the dimensions of the box(es) being shipped. A street address is required for us to ship via UPS. For Post Office Boxes and military bases we must ship via U.S. Mail and an additional shipping charge may be required. Please allow at least 6-8 weeks for delivery of all U.S. mail shipments, which include but are not limited to HI, AK, Canada, PR, APO's, FPO's and P.O. boxes. Additional postage may be due at time of shipping. NOTE: On overweight or oversized items, an additional Heavy Weight Surcharge may have be added to the price.
We ship to the USA, her outlying territories, and Canada. We are not accepting international orders outside North America at this time. We require a credit card issued by a U.S. bank or institution and would prefer a United States Shipping address to the due rising costs of brokerage fees.
Orders deemed too large or too heavy for standard shipping will be subject to shipment via truck. A customer service representative will contact you with a freight quote. All truck shipments must gain final customer approval before leaving our facilities. Taxes California residents WITHIN Los Angeles County are charged 9.00% sales tax on all non-food items, California residents OUTSIDE Los Angeles County are charged 7.50% sales tax on all non-food items. All Residents of states other than California are not charged sales tax.
Voodoo Tactical - Legal Policy
DISCLAIMER: Descriptive, typographical, pricing, photography or omission errors may occur in our catalogs and/or this website. Voodoo Tactical reserves the right to correct these errors or withdraw the offer. Prices and availability are subject to change at any time without notice. It may be necessary for us to substitute an item with one of equal or greater value that may vary somewhat from our catalog description.
ATTENTION CALIFORNIA RESIDENTS:California's Proposition 65 entitles California consumers to special warnings for products that contain chemicals known to the state of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. We care about our customer's safety and hope the information below helps with your buying decisions.
The general Proposition 65 notice is as follows: WARNING: This product contains chemicals known to the state of California to cause cancer, or birth defects or other reproductive harm.
Restricted Items It is the sole responsibility of the customer to check with local authorities on purchase of pepper spray, stun guns, knives, swords and machetes as well as any other hazardous articles offered for sale. Buyer is to ascertain and comply with all applicable local, state and federal laws regarding possession and use of these items. By placing an order, buyer represents that they are of legal age and will use items only in a legal and lawful way.
We are forbidden by law to export any of the following items: Gas Masks, gas mask filters, chemical suits, handcuffs, pepper spray, stunguns, inert hand grenades, night vision equipment, ammo magazines or fuels (solid or liquid).
If for any reason you are not satisfied with your purchase, you may return it to us within 30 days of receipt for a refund, replacement or credit. Our return procedure is easy and hassle-free. Each order is mailed with a Return Form. There is no need to call, just fill out the form and mail it along with a copy of your postage receipt, a copy of the invoice and the unwanted item. For your protection please insure the package. If the return is because we made a mistake, we will reimburse your surface shipping costs or send out a UPS Call Tag;however, this is at Voodoo Tactical's Discretion. Please use US Mail Parcel Post or UPS Ground ONLY when returning product(s). Express Services (such as 3 Day or FedEx 2 Day) will NOT be refunded. We do not reimburse for special handling, charges incurred by using other mail facilities such as Mail Box Etc... If your replacement item is in stock, it should reach you in 2-3 weeks (Note: food items, gas masks, disaster preparedness items, books & videos are not returnable.)
435 W. Alondra Blvd.
Gardena, CA 90248
Email: [email protected]